The bedrock at the foundation of Duncan Aviation’s success was formed by the values of its founder, Donald Duncan. “…taking care of the customers, taking care of each other, telling the truth". So many talk about it, so few are able to consistently maintain it.
Values & Innovation
Duncan Aviation’s Core Values were established in 1996. They are proudly displayed at all of our locations and reviewed at every new employee orientation. Since they were first identified and written down, Duncan Aviation has more than tripled in size. However, the core values still match the company’s culture. They ring true to all team members and remind us daily about what is important.
Near the top of the list of Core Values is ‘lead through action and innovation’. These are not just words on a poster to be read and forgotten, it is a belief taken very seriously. Duncan Aviation team members have always been given the latitude to explore ways that can improve the customer experience without compromising integrity or safety. It is this eye towards innovation that has been vital to our providing improved services and, ultimately, more value to our customers.
Watch this video of Robert and Todd Duncan reflecting on 60 year of success and innovation at Duncan Aviation.
As we look back on our 60th year in business aviation, we are reminded that it is our Core Values and innovative spirit that is the foundation of the culture and the cornerstone of Duncan Aviation’s continued success.
Thank you for helping us celebrate 60 years. We are proud of our family ownership and history of excellence, innovation and responsiveness. We are also truly grateful to have had the opportunity to work with you.
Here’s to 60 more!