We are currently holding our 6th European Customer Advisory Board (ECAB) meeting in Barcelona, Spain, today (October 13) and tomorrow. Members of the Duncan Aviation ECAB have traveled from Denmark, Czech Republic, Finland, Switzerland, Italy, Germany, Portugal, Malta, the United Kingdom, Austria, Belgium, and other parts of Spain to participate in the meeting.
The board was created due to our commitment to our customers and to improve service. It represents various business jet stakeholders who provide a broad perspective of the industry. Board members play a big role in exchange of information about important industry and service issues. This dialogue is extremely important to us as it depends heavily on ECAB’s input when making critical decisions related to the business.
Over the last few years we learned that European operators like to see more harmonization between the competent authorities of individual countries. Last year we invited Patrick Ky, Executive Director of EASA, and had the opportunity to talk about several EASA rule making topics. Patrick shared with the group his view on developments in future rulemaking. In follow up on ECAB 2015 we compiled a document with Top 10 EASA topics.
After last year’s event, we remained in close contact with both EASA and GAMA (General Aviation Manufacturers Association) to talk about these Top 10 issues. During this year’s ECAB, we are talking with Eugenia Diaz Alcazar, Regulations Officer–Continuing Airworthiness of EASA.
Besides harmonization on EASA rulemaking, there are other interesting topics on the agenda. These include the Duncan Aviation Alliance Group program, 2020 Mandates Solutions, Creating Competitive Advantage and discussing the potential benefits of creating a European Maintenance Managers Conference (EMMC).
Our European Regional Manager, Arjen Groeneveld, and facilitator of this year’s ECAB meeting, describes the Duncan Aviation ECAB as an open community where several maintenance managers come together with differing viewpoints of the industry. “People learn from each other’s perspectives, share the challenges they see in their day-to-day operations and develop new friendships. It is really nice to see over the years that ECAB is a great moment to come together and develop added value to the business aviation industry.”
To learn more about Duncan Aviation, visit www.DuncanAviation.aero or stop by the Duncan Aviation booth (#3126) at NBAA’s Business Aviation Convention and Exhibition to be held Nov. 1-3 in Orlando. Visit www.DuncanAviation.aero/nbaa to see Duncan Aviation attendees and show announcements.