The Duncan Download Blog: Business Aviation Advice & Observations

4 Things That Could Delay Your Aircraft Maintenance Project

Posted by Diane Heiserman on Thu, Mar 24, 2011 @ 09:00 AM

Contributed by Janet Beazley, Project Manager

Aircraft maintenance update meeting

A careful eye and good comunication will reduce setbacks and delays for your aircraft maintenance project.

When your aircraft is down for maintenance, it’s important to make sure your project meets crucial milestones and stays on schedule. You and your maintenance provider need to keep a careful watch on the following four items. A setback in any one of them can delay a project.

1. Vendors

Parts are often sent to outside vendors for repair during a project. Many challenges can and do arise during this phase, including delays in shipping or a repair that requires a longer turn time than originally promised.

My advice

Communicate with part vendors often to check on progress and ensure they are ready for any unforeseen delays.

2. Parts

The procurement or fabrication of parts can cause a major delay in any maintenance project if your service provider hasn’t planned ahead. Ample time must be allowed to receive or fabricate these parts long before the aircraft arrives for maintenance.

My advice

Find out what your provider’s plan is for getting parts ordered or fabricated to keep the project on schedule.  

3. Milestones

A large maintenance project is best managed when short-term goals are set along the way. These milestones ensure the project stays on schedule and delivers on time. When milestones are not met, it’s not the end of the world; but everyone involved needs to be able to react and adjust in a timely manner to get the project back on track. That is why we watch the milestones so closely, always keeping the teams ready to react if unforeseen delays occur.

My advice

Schedule regular updates with your provider to discuss appropriate milestones.

4. Communication

Proper communication is key to any project and will resolve many situations that may arise due to parts, vendors or schedule. I know that we need to be in contact with outside sources, internal teams and customers on a daily basis.

My advice

Communicate. Communicate. Communicate. Be available to answer questions and provide approvals. If communication is lacking, ask questions.

As a Project Manager at Duncan Aviation, I am well aware of all the things that come up during a project that can cause delay. With proper planning and open communication, as a team, we will continue to be successful and deliver your aircraft on time.  

Janet Beazley is a Project Manager at Duncan Aviation's Lincoln, Nebr. facility, serving as the main point of contact for her customers' projects ensuring overall project quality and timely aircraft delivery. Her aviation career began in 1988.

Tags: Customer Service, Maintenance Event Planning


Subscribe by Email