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The Duncan Download Blog: Business Aviation Advice & Observations

Duncan Aviation Releases December Duncan Intelligence

Posted by Diane Heiserman on Fri, Dec 15, 2017 @ 10:49 AM

Do you know how to close the outside baggage door on your Falcon 900 without having to turn on any generator or battery switches? Or have you heard we expanded our Honeywell Primus II Capabilities? No? Then you haven't read the December issue of the Duncan Intelligence.

December Duncan Intelligence


Falcon 900: Closing the Baggage Door
Want to know how to close the outside baggage door on your Falcon 900 without having to turn on any generator or battery switches in the cockpit?


Citation Sovereign Inspection Safety
Citation Sovereign has many items that come due at high hours/cycles. We have performed work on items that the rest of the fleet has yet to realize will be required.


CASP Elite And ADS-B
There are many advantages offered with the CASP Elite aftermarket warranty program that specifically target ADS-B upgrades.


Cessna CIL-21-03: Water Separator Corrosion Repair
Duncan Aviation has the proper tooling to provide Cessna operators a more cost-effective option with a reasonable turntime on Cessna CIL-21-03.


Duncan Aviation Adds To Honeywell Primus II Capabilities
We've added repair and overhaul capabilities for the primary interface used to control the Primus II radio system in the Primus 1000 and Primus 2000 flight decks.  

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Scott Kruce Joins Duncan Aviation’s Avionics Install Sales Team
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Duncan Aviation Parts & Rotables Sales Open 24/7/365
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The Duncan Intelligence is a free, technical newsletter for business aircraft owners and operators. Written in-house by Duncan Aviation's technical representatives, each edition includes technical tips and advice on topics and trends in business aviation. It is a free, monthly e-mail subscription for aviation enthusiasts around the world.

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Tags: Cessna, Parts & Accessories, ADS-B, Announcements, Falcon

No Aircraft Wi-Fi Service, No Sale

Posted by Kate Dolan on Wed, Dec 13, 2017 @ 12:35 PM

Duncan Aviation Aircraft Sales Representative Doug Roth has seen a great many changes in his 42 years in the aviation business. Aircraft have grown in size and sophistication, and Doug has seen changes in tastes and preferences, too.

8866286-business-travel-on-a-laptop.jpgToday, buyers who are in the market for a new aircraft echo the sentiments of their terrestrial home-buyers in that they want a move-in-ready, or take-to-the-skies-ready, aircraft.

Buyers don’t want to immediately put down an aircraft for several weeks for costly upgrades after buying it. They want an aircraft equipped with state-of-the-art avionics, including Wi-Fi.

An aircraft with Wi-Fi lets cabin passengers stay connected in-flight, meaning they can access the internet, send and receive email, and more.

That means owners who are planning to see their aircraft won’t escape the connectivity issue by selling their aircraft.

“If you’re selling your aircraft to a buyer who will put it on a 135 or charter certificate, the buyer definitely wants an internet connection, and that affects the value of the airplane,” says Duncan Aviation’s Aircraft Sales Representative Doug Roth. “The lack of internet drops the sale price by the cost of the installation. Because the aircraft will have to be removed from service for the duration of the installation, factor in the cost of the downtime, as well.”

Roth goes on to say that roughly 75-80% of the buyers of private aircraft want an internet connection, so again, an internet connection adds to the value of the aircraft; conversely, the sale price of an aircraft without a connection will drop by the cost of the equipment and installation, including the downtime.

Wi-Fi.jpg“Even with the small number of buyers who see zero value for themselves in having a connected aircraft, we point out that installing internet adds at least 50% of the installation cost to the aircraft resale value,” says Roth. “The majority of buyers looking for aircraft today want an internet connection.”

If you are planning to buy or sell an aircraft and have questions about the often complicated process, give the members of our Aircraft Sales & Acquisitions team a call.

Tags: Avionics Installation, Aircraft Sales, Wi-Fi

Why Greg Donegan Chose Duncan Aviation for ADS-B

Posted by Kate Dolan on Tue, Dec 05, 2017 @ 09:00 AM

170829DUNCAN124-copy.gifDOM Greg Donegan, at Cincinnati, Ohio-based Cin-Air, had an inspection due on a G-200 in October 2016. While it was down, he had the Duncan Aviation techs from the Satellite Shop at Lunken Field in Cincinnati cross the ramp from their hangar to his and upgrade the G-200’s avionics equipment for ADS-B.

Greg has worked on aircraft at the Cincinnati, Ohio Municipal Airport for 30 years, and he has his own maintenance and inspection crew for his fleet of six aircraft. However, he now relies on Manager Bruce Miller and the proximity of the Duncan Aviation Cincinnati Satellite Shop for avionics repair, installations, and upgrades.

Three of Greg Donegan’s six airplanes have had the necessary upgrades for the FAA’s ADS-B (Automatic Dependent Surveillance-Broadcast) mandate, and he has two others scheduled. He knows exactly when the deadline for ADS-B is, and Greg intends to have all of his aircraft completed long before that.

“We didn’t want to wait until the last minute and get burnt,” says Greg. “The deadline isn’t going to change, and we don’t want to be on the outside knocking on the door, waiting to get in on Jan. 1. My goal when I took over as DOM last year was to have the entire fleet upgraded at least a year ahead of the deadline.”

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Duncan Aviation Cincinnati Satellite Manager Bruce Miller (left) with DOM Greg Donegan

The skilled technicians at the Duncan Aviation Satellite facilities and workaway stations have upgraded hundreds of aircraft, so they’re ADS-B-compliant well before the midnight deadline on December 31, 2019.

Located at 27 of the busiest business aviation airports around the country, most have hangars in which they can perform the upgrades, but all Satellite facilities and workaway stations have technicians who will travel to your hangar, particularly if your aircraft is down for routine maintenance. The upgrade itself usually takes less than two weeks, so getting upgraded for ADS-B while your aircraft is already undergoing engine work, an inspection, or any other routine maintenance means you only put it down once.

To schedule an ADS-B upgrade at one of the Duncan Aviation Satellite Avionics Shops near you, call any of the Satellite shops (www.duncanaviation.aero/locations/#satellites) or Regional Avionics Sales Manager Mark Francetic.

Tags: Avionics Installation, ADS-B

Creative Reconfiguration Frees Space On Business Aircraft

Posted by Kate Dolan on Tue, Nov 28, 2017 @ 11:00 AM

lav.jpgThe Duncan Aviation Senior Completions Designer and Team Leader Mary Lee and Multi Media Illustrator Ken Reita worked together to find a way to give passengers more headroom in the lavatory of a Challenger 650.

Using Mary’s designs and Ken’s 2D drawings, team members from the Interior, Cabinet, and Fabrication Shops extended the size of the vanity and shifted the toilet, making both more accessible to the business aircraft passengers.

In order to shift the vanity, it had to be resized, and that meant the original sink no longer fit. Team members in Duncan Aviation’s Fabrications Shop designed and machine-crafted a bigger sink from a solid piece of aluminum, where it’s now an eye-catching addition to the sleek new vanity.

Duncan Aviation has multi-shop capabilities, with experts who collaborate to conceive of, design, and craft nearly anything an aircraft operator needs. With experienced in-house engineers and certification experts, Duncan Aviation can also shorten downtimes by producing design data and STCs (Supplemental Type Certificates) when necessary.

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Lavatory: Before and After

The Engineering and Certification department developed an STC for the redesigned lavatory, and we’ve now completed four redesigns. The aircraft were completed in pairs: The first two were completed and delivered, and then the second two arrived for the redesign.

“Because our Interior Shops had already completed two, they were able to deliver the second two Challenger 650s early,” says Project Manager Darrell Miller.


In this video watch the Dufncan Aviation fabrication shop design and machine a bigger, sleek new sink out of a solid piece of aluminum so it would fit in the redesigned vanity.

Tags: Interior Refurbishment, Challenger

A Connected Business Aircraft: What Wi-Fi Options Are Available?

Posted by Kate Dolan on Tue, Nov 21, 2017 @ 09:00 AM

Connectivity Interior Torn Out.jpgThe avionics experts at Duncan Aviation know that most passengers aboard business aircraft want to stay connected as they travel. A connected aircraft lets cabin passengers access the internet in flight.

Our experts have been advising owner/operators for years about the connection options that are available. This year, there are new connectivity options that offer far greater speeds than in the past.

“Factors such as where you operate your aircraft, the type of aircraft, and passengers’ internet needs dictate the type of system to install,” says Duncan Aviation’s Avionics Service and Sales Rep Steve Elofson. “When it comes to aircraft connectivity today, you have plenty of options.”

So many, it can get a bit confusing if you’re not an avionics expert, so we’ll give you the rundown of what’s available. Satellite-based services keep you connected on global flights, and terrestrial-based systems cover your flights throughout the continental United States and in parts of Canada.

Satellite Connections

  • Ka-band features upload speeds (sending data from the aircraft) of up to 5mbps (megabits per second) and download speeds (to the aircraft) are up to 49mbps.
  • Ku-band offers coverage in populated areas of the world. Its download speeds currently reach about 1mbps, and upgrades are in the works to match Ka-band performance.
  • Inmarsat’s service, called SwiftBroadband (SBB), has worldwide coverage at speeds of around 500kbps (kilobits per second).
  • Iridium provides mostly voice and texting services due to its lower connectivity speeds.

Connected Over US Airspace

For flight over the continental United States, Gogo Biz’s 3G ATG (air-to-ground), terrestrial-based network features speeds of up to 3.1mbps and has affordable data plans and STCs (Supplemental Type Certificates) for nearly every make and model of aircraft.

Two companies with 4G networks are expanding their services through this year and in 2018. Covering the United States and parts of Canada, Gogo Biz’s 4G AVANCE L5 system reaches download speeds between 5-9mbps and is available now in certain aircraft, with STCs for many others in the works.

Duncan Aviation has developed an STC for the AVANCE L5 system, which covers the Wi-Fi certification, full equipment, and antenna installation, for multiple large-cabin Gulfstream models and will have STCs for the Dassault Falcon 900 and 2000 series and the Bombardier Challenger 600 and 300 series aircraft in early 2018.

SmartSky’s network is true 4G LTE and offers performance similar to using smartphones over cellular networks. Service covers most of the continental US in 2018 and will expand to the rest in 2019.

The greater speeds allow live-streaming data, including video conferencing and live TV. You can access the internet with little-to-no latency, send and receive email with attachments, and stay connected to social media apps (Twitter, Instagram, Facebook, etc.).

Ask Our Connectivity Experts

As with our home electronics, new equipment and advancements in technology are fairly typical in the aviation industry, too. Business jet travelers want higher speeds, and service providers comply by upgrading infrastructure and equipment.

Taking advantage of faster speeds usually requires new equipment. STCs are a good idea and often required for this equipment. Find out which makes and models are covered by existing STCs before upgrading to a new service. If your make/model is not covered by an existing STC, one can be developed, which requires additional downtime.

As mentioned, services for some systems are available only in the continental United States, so if you regularly fly outside of the United States, you’ll want to invest in a global satellite system.

Service coverage, connection speeds, and costs vary from provider to provider. Usually, the faster the connection speeds, the greater the costs, and satellite-based systems are generally more expensive than terrestrial-based systems.

When you’re ready to fully connect your aircraft, give the knowledgeable Avionics Service and Sales Representatives at Duncan Aviation a call or visit our web site for more information: www.duncanaviation.aero/services/avionics-installation.

Avionics Installation Contacts Call Now

Tags: Avionics Installation, Wi-Fi

How Do The Cleanest Floors In Business Aviation Get Their Shine?

Posted by Trey Foster on Thu, Nov 09, 2017 @ 09:00 AM

Atley Cerveny.jpgMany people say not to judge a book by its cover, but we at Duncan Aviation believe the quality of a workspace is often a direct correlation to the quality a business provides.

 Quality and pride in all areas of employment are visibly represented throughout the facilities of Duncan Aviation. Because of the varying hours our team members work to provide nose-to-tail business aircraft services on a tight timeline, communication with one another is one of the most important keys to a successful process.

The number of people involved in each tailored aircraft project raises exponentially the longer those aircraft stay at Duncan Aviation. With this in mind, we strive to make sure every specialist who works around the aircraft is well-suited for their particular role in the process.

To help us gain perspective on her role in the Facilities department, Atley Cerveny allowed us to follow her and get a chance to see everything her job entails—at least for that day.

Our specialists in the Facilities department every day work with a wide variety of team members with very different roles in the aircraft maintenance, refurbishment, upgrade and paint projects. These day-to-day coordinations range from working with the Scheduling team, who figures out when and where planes are going to reside, to helping the Line Department move aircraft in and out of the hangars, to assuring the highest in safety with the quality control department. With such wide array of roles to play, our team in facilities choreographs a working environment that is clean, orderly, safe and efficient.

With great pride in their positions, the facilities department has helped ensure that Duncan Aviation is is known industry wide as having some of the “cleanest facilities in business aviation.”

Tags: Careers & Recruiting

Aviation Expertise, When You Need It

Posted by Lori Johnson on Tue, Nov 07, 2017 @ 09:00 AM

Finding the answer to almost anything is easy.

Want to know tomorrow’s weather? Google it. Check your weather app. Or just ask Alexa, the voice-activated virtual digital assistant welcomed into the homes and offices of the tech-savvy.

At Duncan Aviation, we strive to make answers to your aircraft-related questions just as easy to locate.

Bookmark this page: www.DuncanAviation.aero/resources.

These are just a few of the things you’ll find there.

 

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Apps - Easy access to the four “apps” that Duncan Aviation has available.

Certificates - Copies of our aviation authority certificates, divided by location and authority.

Duncan Debrief - Online edition, PDF version and iPad edition.

Duncan Download Blog - We publish new blog articles at least weekly. Subscribe and new articles will be emailed to you.

Duncan Intelligence – This monthly technical email newsletter provides technical tips for all of the aircraft makes and models we work on, as well as their accessories, components, avionics and parts.

Events Listing - Check out the Events Calendar and then look for our booth, table or show reps.

Fact/Capability Sheets – See a quick look at the extensive capabilities we have for our main service areas, which includes aircraft sales, airframe, avionics, completions, engine/APU, engineering, FBO services, OEM services, parts and components, specialized services and government programs.

Straight_Talk-Certifications-1.gifField Guides – See these technical white papers on things like corrosion detection, aircraft paint, and cabin entertainment.

Galleries – Find paint and interior inspiration with its stunning photographs of some of our recent and unusual paint and interior completions and refurbishments.

Press Releases – See our most recent news in one place.

Straight Talk Books - Our popular Straight Talk series takes complicated topics and gives a broad overview of the topic to help educate and inform those in the industry about important topics.

Videos – See some of our work in process or take a virtual tour of our facilities by video.


You can read more about Duncan Aviation's Resources in the Fall 2017 Duncan Debrief.

Fall 2017 Duncan Debrief Download Now

Tiny Grains Of Rice Cause Big Problems

Posted by Kate Dolan on Thu, Nov 02, 2017 @ 09:24 AM

rice.gifNo detail, no matter how small, escapes the notice of Duncan Aviation team members. Earlier this year, a long-time customer from Jakarta, Indonesia, arrived with his company’s Challenger 604. To the casual observer, a custom-designed sink strainer is no big deal, but it was critical to Senior Financial Advisor for Air Pacific, Muliawan Sutanto, and the rest of the flight crew.

Muliawan explained that they eat a lot of meals with rice, and despite how carefully the attendant rinsed the dishes, tiny grains of rice still slipped down the drain, and the resulting clogs were costly in terms of time and money.

A clogged drain renders the sink unusable, and clearing the drain requires that the company put down the aircraft. As nearly everyone in aviation knows, putting down an business aircraft for unscheduled maintenance is costly in terms of lost flying time, and unclogging a drain is surprisingly expensive.

“Aircraft sinks have small strainers that cover only the drain, and they get blocked pretty quickly,” says Duncan Aviation Cabinet Shop Team Leader Matt Beaudette. “When those little strainers are blocked, the sink backs up so water won’t drain, but when you lift out the strainer to clean it off, all of those little food particles go down the drain, which eventually clogs it.”

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Matt researched larger strainers and realized a strainer that fits inside the sink would trap the small grains of rice while still allowing water to drain. The problem was strainers that fit inside aircraft sinks don’t exist, so he mentioned to problem to Fabrication Shop Team Leader Bryan Hart. 

Bryan came up with a workable design, and he and his team crafted a custom strainer to fit inside the Challenger’s sink.

“We’re thrilled with the strainer, and it’ll more than pay for itself by preventing even one clogged drain,” says Muliawan. “It fits inside the sink, traps the food particles, and lifts out easily so the attendant can clean it.”


The Fall Duncan Debrief is now online. Download your copy now. 

Fall 2017 Duncan Debrief Download Now

Tags: Interior Refurbishment, Challenger

Awards & Accolades For A Duncan-Aviation Legend

Posted by Lori Johnson on Tue, Oct 24, 2017 @ 10:22 AM

In 2017, the NAHI (National Aviation Heritage Invitational) invited Duncan Aviation customer Joe Duke to enter his refurbished Albatross aircraft in its prestigious airplane show. Rescued by Joe in 2008, the 1954 G-111 Grumman Albatross had spent more than a quarter of a century in the boneyard at Pinal Airpark in Arizona. Joe and his team restored the aircraft to airworthy condition and painted it with glossy paint in elegant, understated colors. Then in 2015, the aircraft came to Duncan Aviation for a stunning interior transformation.

The vision and mission of the NAHI is to encourage the preservation of aviation history through the restoration of vintage aircraft to original flying condition. The Invitational promotes aircraft restoration via friendly competition, bringing valuable aviation treasures together in one venue and is a joint effort of Rolls-Royce North America Inc., the National Aviation Hall of Fame, the Reno Air Racing Foundation and the Smithsonian National Air and Space Museum.

The timing of this year’s show at the California Capital Airshow couldn’t have been better. As hurricane Irma raged through the Caribbean toward their Florida home, Joe and the Albatross were safely away from the devastating storm at the Mather Airport in Sacramento, California.

It wasn’t Joe’s first time at the show. In 2013, Joe was invited to enter the Albatross in the show, which at the time was part of the National Championship Air Races in Reno, Nevada. Judges bestowed the Howard Hughes Trophy (Large Aircraft) on Joe and the Albatross, and they also went home with the National Aviation Hall of Fame People’s Choice Award.

Joe Duke Grumman.jpgThis time, the Albatross was awarded the Neil A. Armstrong Aviation Heritage Trophy as the Overall Grand Champion of the show. The perpetual trophy, features a plaque engraved with Joe’s name and the year the Albatross was manufactured, to be displayed in the Smithsonian’s National Air & Space Museum’s Steven F. Udvar-Hazy Center at the Washington Dulles International Airport in Virginia.

“It had been judged Best Large Aircraft in 2013,” says Joe, “This year, it was judged again and won the Overall Grand Champion.”

What made the difference?

In 2015, the Albatross flew to Duncan Aviation and was fitted with its interior, which included sound-dampening materials. The Duncan Aviation production team, following the plans of Joe’s freelance designer, Bruce Shoemaker of SDesign.aero, put in numerous passenger accommodations. The crew also built two galleys, a lav, and interior panels and installed LEDs, USB plugs, dome and task lighting, and new gaspers. They updated the cockpit with side ledges and a workstation.

Invoking the design style and materials used in the period in which the Albatross was manufactured, the interior even featured refurbished seats that were made from vintage Grumman parts. Although LEDs were used throughout the interior, the designed and fabricated adapters retained the aircraft’s vintage light lenses and switch bezels.

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“The only difference was the interior completed at Duncan Aviation,” Joe says. “I think that pushed it over for the judges.”

“Finishing the Albatross interior was the perfect way to showcase the talent and craftsmanship of our Interior and Cabinet Shops,” says Duncan Aviation Matt Spain, Senior Sales Representative of Completions & Modifications. “And, now, getting to watch as the rest of the world sees and appreciates our work is a huge bonus.”

Our time-lapse video captures the progression from the pristine but empty cabin and cockpit to the newly completed interior.

Watch Video Now

Tags: Interior Refurbishment

It's A Wrap! NBAA-BACE 2017

Posted by Diane Heiserman on Tue, Oct 17, 2017 @ 09:00 AM

Last week more than 1,100 exhibitors and attendees from all 50 United States and dozens countries walked the floors of the 2017 NBAA-BACE in Las Vegas, Nevada. Hundreds of them, aviation professionals, operators, enthusiasts, and students alike, came to the Duncan Aviation booth.

Here's a pictorial recap of our time at 2017 NBAA.

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  Big Announcements Were Made!

Duncan Aviation Named North American Winner of Bombardier Authorized Service Facility Excellence Awards 

Bombardier Award at NBAA

Keith Hickman, Manager, Authorized Service Facilities, Bombardier Business Aircraft, presented the award to Robert Duncan, Chairman Emeritus, and Aaron Hilkemann, President and CEO, Duncan Aviation during a ceremony at NBAA-BACE.

 

 

 

 

Duncan Aviation and GE Aviation Collaborate to Provide ADS-B Benefits to GE’s OnPoint Customers

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Nate Klenke, Duncan Aviation Sales Manager; Elizabeth Bevacqua, GE Services Marketing, Business & General Aviation; Chad Harris, GE Aftermarket Services & Customer Support Leader, Buseinss and General Aviation; Mark Francetic, Duncan Aviation Regional Avionics Sales Manager; Mike Minchow, Duncan Aviation Vice President of Sales.

 

 

We Participated In Panel Discussions

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 Robert & Todd Duncan Joined Us At NBAA

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Some Of Our Work Was On Display At Static

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(Photo courtesy of Gogo Business Aviation)

Gogo Demonstrates Avance L5 Advantage

We Talked With Customer

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A Lot Of Customers

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We Got Down To Business

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We had fun. Hope you did too. See you next year.

 

Tags: Conventions & Exhibitions, Announcements, NBAA

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