The Duncan Download Blog: Business Aviation Advice & Observations

It's A Wrap! NBAA 2016

Posted by Diane Heiserman on Mon, Nov 07, 2016 @ 11:54 AM

Over three days last week more than 1,100 exhibitors and attendees from all 50 United States and more than 90 countries walked the floors of the 2016 NBAA-BACE. Hundreds of them, aviation professionals, operators, enthusiasts and students alike, came to the Duncan Aviation booth. 

Here's a pictorial recap of our time at 2016 NBAA.

booth18.gif booth3.gifbooth17.gif

We Made Big Announcements!


Duncan Aviation Named Rolls-Royce Authorized Service Center at NBAA




Duncan Aviation Installs Winglet Technology’s Transitional Winglet Upgrade on Citation Sovereign




We Showed Off At Static!

Duncan Aviation and Rockwell Collins Show Off CJ3 Fusion Flight Deck Upgrade at NBAA



We Talked With Customers


A Lot Of Customers



We Had Fun

IMG_3127.jpgIMG_20161102_134819559.jpgIMG_0889.jpgIMG_20161102_111919477_HDR (Mobile).jpg

We hope you did too. See you next year!

Tags: Conventions & Exhibitions, NBAA

Another Successful Year at EBACE 2016 for Duncan Aviation

Posted by Diane Heiserman on Wed, Jun 01, 2016 @ 03:24 PM

Over three days during EBACE2016 (European Business Aviation Convention & Exhibition) hundreds of attendees stopped by to say hello, giving us the opportunity to connect with customers, business partners and friends. We value this time to strengthen established relationships and forge new ones. 

According to the EBACE website this year's show occupied the largest footprint in show history that was filled with more than 450 exhibitors, representing more than 40 countries. The sold-out static display featured 60 aircraft. EBACE2016 attendees came from more than 100 countries, from the European region and beyond.

We had a lot of fun. Hope you did too. Have a look at our EBACE 2016 photo album below. 


Tags: Conventions & Exhibitions

It's A Wrap! AeroExpo 2016

Posted by Duncan Download Blog on Wed, Mar 23, 2016 @ 09:09 AM

It was standing room only at AeroExpo 2016 as exhibitors filled booth space and show attendees walked the floor at the Toluca International Airport, March 16-18; hundreds of them, aviation professionals, operators, enthusiasts and students alike, came to Duncan Aviation's booth. Here's a pictorial recap of our time at 2016 AeroExpo


We talked with many customers. 



Conducted a lot of business.


Gave away many gifts!


Saw many impressive aircraft.


We had a lot of fun. We hope you did too. See you next year. 

i.jpgDennis Kruse, Benjamin Viveros, Rodolfo Rodriguez, Gabriel Gonzalez, Joe Tulowitzki, Alfredo Garcia, Chris Gress


Tags: Conventions & Exhibitions

Duncan Aviation is new, but not new, to the rotor wing industry

Posted by Karl Detweiler on Thu, Mar 17, 2016 @ 09:08 AM

This was our first year at HAI HELI-EXPO as an exhibitor. We had so much fun and met so many very important people; we will be back next year.


OK…we admit it. We are HAI HELI-EXPO exhibitor newbies and should have been at this show years ago, but we are not rookies when it comes to aviation component services. In fact, we are one of the oldest, most established avionics and accessory service companies in the world.

  • Component shop technicians with over 1,944 years of experience
  • 40,000+ aviation component service and support capabilities
  • Authorized sales and factory service center for all the industry’s top-line brands including Rockwell Collins, Honeywell/Bendix King, Avidyne, NAT, Garmin, Chelton/Wulfsberg and JET/BF Goodrich/L3
  • We are the only authorized Universal Avionics Service Center in the United States. 
  • Helicopter avionics available for immediate exchange

AOG Services (800.568.6377)

We are open 24 hours a day, 7 days a week for component AOG support. So whether you call us at 2 PM, or 2 AM, you will get a live person, experienced in component sales, repair, and overhaul support. We can schedule your exchange or repair anytime, day or night.

Component Repair / Overhaul Services

In the News

So you see. We may be new (to the HAI HELI-EXPO), but we’re not new. We’ve been around awhile, owned by the Duncan family since 1956. Few companies in the aviation industry, if any, are 60 years old and still operating under the same name. We have seen competitors come and go and companies bought and sold, some several times.

But, if you are looking for a company that has truly demonstrated stability, integrity, longevity; a company that will be here to support you not only this year, but for years to come, Duncan Aviation is the company you want to do business with.

Tags: Parts & Accessories, Avionics & Instruments, Conventions & Exhibitions

It's A Wrap! NBAA 2015

Posted by Diane Heiserman on Fri, Nov 20, 2015 @ 12:41 PM

Over the last three days 1,100 exhibitors and more than 27,000 attendees walked the floors of the 2015 NBAA Business Aviation Convention & Exhibition. Hundreds of them, aviation professionals, operators, enthusiasts and students alike, came to Duncan Aviation's brand new booth. 

Here's a pictorial recap of our time at 2015 NBAA.

We Debuted A New Booth!




We Made Big Announcements!


Rockwell Collins and Duncan Aviation unveil Pro Line Fusion® flight deck upgrade for Citation CJ3

We Supported the Future of the Bizav Industry


We Collaborated with Partners


We Talked With Customers




A Lot of Customers!



Robert Duncan Stopped By


And We Had A Lot of Fun!




We hope you did too. See you next year!

Tags: Conventions & Exhibitions, NBAA

Duncan Aviation and Aviation Alphabet Associations: AEA

Posted by Diane Heiserman on Thu, Aug 13, 2015 @ 09:38 AM


"As we grow, our issues are not just our issues, but issues we share with others. By becoming active members of our industry associations, we have an opportunity to be side-by-side with our industry peers, competitors and customers, to learn their concerns and needs so that we can come alongside them and help them exactly when they need us. It is only through the conversations and relationships we gain by being active in these associations that we move our industry forward."  

Todd Duncan, Duncan Aviation chairman

Duncan Aviation has been a member of the Aviation Electronics Association (AEA) since 1970 after Ron Hall (above), a retired Duncan Aviation avionics sales rep, attended his first AEA convention in Kansas City.

According to Ron, those early conventions were small, with only about 150 people and booths consisting of little more than cardboard structures with a table.

In those early days, AEA drew companies together to discuss their frustrations and share their ideas and successes with the latest technical information. Even though many were competitors, they shared anyway in order to make the industry better. Ron says it was this collaboration that helped Duncan Aviation to grow from a small radio and instrument shop into an experienced facility with technicians specializing in the maintenance, repair and installation of the latest in avionics technology.

Duncan Aviation Avionics Sales Rep Ron Hal was an AEA board member for 20 years.

Shortly after his first convention, Ron joined the AEA Board of Directors and stayed for 20 years. During those two decades, Duncan Aviation hosted three regional meetings in Lincoln, Nebraska.

In 1985, Ron was named the AEA Member of the Year. And because of his dedication and continued involvement in AEA during his entire career, he received the AEA Lifetime Achievement Award in 2011—the highest honor bestowed on an AEA member.Robert-quote

Duncan Aviation's AEA involvement and influence didn't end with Ron's retirement. Gary Harpster, avionics installation sales rep, stepped up and actively participated at several regional and national AEA events. As a well-known expert in the industry on NextGen technology, he has presented educational sessions to operators around the world.

Gary was an active board member, serving as vice chairman and chairman of the board for several years. He also served on the AEA Trusteeship Committee and was named 2008 AEA Member of the Year.

Another chapter in Duncan Aviation's AEA history unfolded in 2014, when Mike Minchow, manager of completions and avionics sales, was among the newly elected directors selected by the members of AEA.

Today, AEA boasts nearly 1,300 member companies in 43 countries.

To find out more about our long histories with other industry alphabet associations, read the Spring 2015 Duncan Debrief.

Spring 2015 Duncan Debrief Read Now!

In The Trenches

Business aviation association governing boards work to benefit our industry as a whole, bringing about long-term changes and future growth. But oftentimes, it’s in the trenches of the subcommittees and regional events where the day-to-day issues that impact business aviation are addressed. Many of Duncan Aviation’s tech reps, department leaders, regional managers and sales representatives meet many times a year in these industry subcommittees.

AEA Subcommittee

Mike Chick, manager of engineering certification—SMS/21

Tags: Avionics & Instruments, Avionics Installation, Conventions & Exhibitions, Announcements

Duncan Aviation and Aviation Alphabet Associations: NBAA

Posted by Diane Heiserman on Tue, Jul 21, 2015 @ 08:00 AM


In 1966, NBAA was the first industry association Duncan Aviation joined. Our first NBAA booth was a purple foam structure in a 20 x 20 space, where 10 team members greeted attendees and explained who Duncan Aviation was.

That was just the beginning.

For nearly 49 years, Duncan Aviation has participated in the annual NBAA Convention and Exhibition. No longer relatively unknown, we are one of the first places to stop for many convention attendees. But our participation and influence at NBAA goes well beyond the convention hall.

For a total of 21 years, Duncan Aviation has maintained a presence on the NBAA Associate Member Advisory Council (AMAC), beginning with Robert Duncan in 1983. As members, he, Duncan Aviation Chairman Todd Duncan and President Aaron Hilkemann contributed to council discussions and activities to identify and improve communications among membership segments. Each has served or is currently serving in a leadership position. Aaron also served a two-year term as council chairman. In these roles, each became associate member advisors to the NBAA board.

Jeannine Falter, vice president of business development, is a five-year member of the NBAA Corporate Aviation Management Committee (CAMC), which provides programs and tools to help aviation managers meet business objectives.

She served two years as co-chair of the committee's annual NBAA Leadership Conference. This leadership conference is the only industry event of its kind, where business aviation managers and executives gather to focus on sharpening leadership and professional skills, networking and sharing ideas.

"The NBAA Leadership Conference is a great opportunity for industry leaders to be exposed to ideas and thought-leaders that they otherwise may not have access to," says Jeannine.Robert-quote

She was also a current member of the NBAA Maintenance Management Committee, whose purpose is to address the high-level, strategic issues pertinent to maintenance operations. This group is currently working on a long-term project to align the professional standing of aviation technicians with current and future technology by updating the level of education, training and expertise.

To find out more about our long histories with other industry alphabet associations, read the Spring 2015 Duncan Debrief.

In The Trenches

Business aviation association governing boards work to benefit our industry as a whole, bringing about long-term changes and future growth. But oftentimes, it’s in the trenches of the subcommittees and regional events where the day-to-day issues that impact business aviation are addressed. Many of Duncan Aviation’s tech reps, department leaders, regional managers and sales representatives meet many times a year in these industry subcommittees.

NBAA Subcommittees

Dave Schiver, Learjet tech rep

Learjet, 2009-present

Mark Goertzen, Falcon tech rep

Dassault Falcon Jet, 2007-present

Justin Merkling, Manager—engine services

CES 500 Series, 2009-2011

Jon Dodson, Engine services sales rep

Honeywell B&GA, 2013-present

Chuck Zahnow, Citation tech rep

CES 500 Series, 2011-present


CES 600/700 Series, 2011-present

NBAA Regional Managers

Bill Otte, East Central


Greater St Louis



Central Ohio Professional Aviation Association

Tim Lockerby, Great Lakes / Northeast     


Chicago Area Business Aviation Association



Western Michigan Business Aviation Association



Wisconsin Business Aviation Association

Alan Huggett, Northwest


Utah Business Aircraft Association

Lee Bowes, Southwest


Arizona Business Aviation Association

Rick Randall, South Central


San Antonio Business Aviation Association



North Texas Business Aviation Association

Skip Laney, Central


Kansas City Business Aviation Association



Minnesota Business Aviation Association



Nebraska Business Aviation Association



Colorado Aviation Business Association

Tags: Conventions & Exhibitions, NBAA

Its' A Wrap! Duncan Aviation at EBACE 2015

Posted by Diane Heiserman on Fri, May 22, 2015 @ 01:00 AM

Another sucessful year at EBACE 2015.

Over the last three days hundreds of attendees stopped by to say hello, giving us the opportunity to connect with customers, business partners and friends. We value this time to strengthen established relationships and forge new ones. 

Along the way, we had a lot of fun. Hope you did too. Have a look at our EBACE 2015 photo album below. 


Arjen Groeneveld, European regional manager; Phil Suglia, manager-service sales and John Slieter, VP of Sales, take a pre-show bike ride through the tulip fields of Amsterdam. 


Duncan Aviation's booth is ready for visitors before opening day.  


During an in-booth reception, Duncan Aviation and Safran Engineering Services announced a new Supplemental Type Certificate for FANS-1/A solution that will cover the Bombardier Challenger 601-3A/3R business 


In the photo L to R: aircraft.

John Slieter, Duncan Aviation Vice President of Service Sales
Wolf-Godart von Drachenfels, Executive VP Business Strategy, Safran Engineering Services (Safran Group)
Aaron Hilkemann, Duncan Aviation President / CEO.  


Above photo 1: (L to R) Steve Gade, Duncan Aviaiton's VP Business Development with Murray Smith, Publisher of Professional Pilot magazine.

Photo 2: (L to R) C.R. Sincock and Craig Sincock, Avfuel Corporation's  Managing Director, Business Development and President / CEO with Aaron Hilkemann


Joep Cuppens, completions sales; Melissa Raddatz, avionics sales and Phil Porter, parts sales at Ebace 2015. PhilS_bloggroup1_blog

Phill Suglia, Arjen Groeneveld and Laura Bongers greeting customers in Duncan Aviation's booth.

 Thank you. Let's do it again next year!

Tags: International Considerations, Conventions & Exhibitions

Duncan Aviation at NBAA: That's a Wrap

Posted by Diane Heiserman on Fri, Oct 24, 2014 @ 11:49 AM

More than 26,000 people from 49 U.S. states and 95 countries around the world attended NBAA14 at the Orange County Convention Center in Orlando, Florida, that included 1,100 exhibitors and 100 aircraft on static display.

And it was all kicked off during the Opening Session with this…

Lee Bowes, Duncan Aviation Regional Manager, officially kicked off NBAA14 with a beautiful rendition of The National Anthem.


During NBAA, we offered a comfortable place to sit and the opportunity to talk to our most valuable assets: our people. Because tt is our people and their relationships that allow us to rise above the rest. 

Over the last three days, hundreds of aviation professionals, operators, enthusiasts and even students came to visit us at our booth and hundreds more went to static and got a personal look and tour of this Embraer Legacy 600 that Duncan Aviation completely refurbished both inside and out, performed a 96-month inspection and installed Wi-Fi for Embraer Executive Jet’s PreFlown division. At time-lapse video can be viewed here:


As always, we had fun at NBAA. We hope you did too. Have a look at our NBAA photo album below. 


Duncan Aviation’s 2014 NBAA Awards


Read more about it here


If you stopped by and talked to us this year, "Thank You!"

Please take a moment and share with us your favorite Duncan Aviation experience and relationship. 

Tags: Conventions & Exhibitions

Day 2: Duncan Aviation at NBAA—And The Award Goes To…

Posted by Diane Heiserman on Wed, Oct 22, 2014 @ 04:13 PM

During the first two days of the 2014 National Business Aviation Association (NBAA) Meeting and Convention in Orlando, Florida, Duncan Aviation has been recognized separately by three OEMs as a top dealer.

Duncan Aviation’s 2014 NBAA Awards

Duncan Aviation President Aaron Hilkemann was present to accept many of these awards and believes they represent the great relationships Duncan Aviation shares with its OEM partners. “Duncan Aviation is founded on the principle of working together with all of our OEM partners to provide our mutual customers with an experience unlike any other in the business jet market.”


(L to R) John Slieter, Robert Duncan, Joachim Naimer, Paul DeHerreraClick to enlarge

Universal Avionics 2014 Top Dealer in North America

During an in-booth reception on Wednesday, Universal Avionics awarded Duncan Aviation the 2014 Top Dealer in North America. This is the third consecutive year Duncan Aviation has received this honor. 

This award represents the outstanding performance of only one North American dealer out of several hundred in its Authorized Dealer network.

Universal Avionics President and Chairman Joachim "Ted" Naimer and CEO Paul DeHerrera presented the award to Duncan Aviation’s Chairman Emeritus Robert Duncan and John Slieter, Duncan Aviation Vice President of Sales.


2014 Bombardier Authorized Service Facility Excellence Award for North America


(L to R) Aaron Hilkemann, Todd Duncan and Robert Duncan. Click to enlarge

Also on Wednesday, Duncan Aviation’s Provo, Utah, facility was recognized by Bombardier as the top authorized service facility in North America for its superior support of Bombardier customers.

Duncan Aviation's Aaron Hilkemann, Chairman and CEO Todd Duncan and Robert Duncan, accepted the award from Stan Younger, Bombardier Business Aircraft Vice President, Service Centers and Chris Milligan, Director, Authorized Service Facilities for Bombardier.

This is the fourth year in a row that a Duncan Aviation facility has received this award. In previous years, Duncan Aviation’s full service facilities in Battle Creek, Michigan, and Lincoln, Nebraska, have been recognized.

TrueNorth Top Tier Dealer for 2014


(L to R) Jeff Beutel, TrueNorth Regional Sales Manager, John Slieter, Mark van Berkel.  Click to enlarge

Duncan Aviation received recognition Tuesday afternoon from TrueNorth Avionics as one of the company’s Top Tier Dealers for 2014, representing TrueNorth’s Simphone product line.

John Slieter accepted the award from TrueNorth’s CEO Mark van Berkel.

More than 30 Duncan Aviation representatives are attending NBAA this year, representing several Duncan Aviation services, including airframe and engine servicespaint and interior modificationsavionics and parts support and aircraft sales and acquisitions.

Stop by the Duncan Aviation NBAA booth #208 to congratulate the team.

Tags: Conventions & Exhibitions, Announcements


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