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The Duncan Download Blog: Business Aviation Advice & Observations

It's A Wrap! NBAA 2016

Posted by Diane Heiserman on Mon, Nov 07, 2016 @ 11:54 AM

Over three days last week more than 1,100 exhibitors and attendees from all 50 United States and more than 90 countries walked the floors of the 2016 NBAA-BACE. Hundreds of them, aviation professionals, operators, enthusiasts and students alike, came to the Duncan Aviation booth. 

Here's a pictorial recap of our time at 2016 NBAA.

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We Made Big Announcements!

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Duncan Aviation Named Rolls-Royce Authorized Service Center at NBAA

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Duncan Aviation Installs Winglet Technology’s Transitional Winglet Upgrade on Citation Sovereign

 

 

 

We Showed Off At Static!

Duncan Aviation and Rockwell Collins Show Off CJ3 Fusion Flight Deck Upgrade at NBAA

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We Talked With Customers

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A Lot Of Customers

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We Had Fun

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We hope you did too. See you next year!

Tags: Conventions & Exhibitions, NBAA

Duncan Aviation Named Rolls-Royce Authorized Service Center at NBAA

Posted by Diane Heiserman on Tue, Nov 01, 2016 @ 12:30 PM

The doors to NBAA 2016 were barely open an hour before there was already a flurry of activity in Duncan Aviation’s booth.

Hundreds were on hand as representatives from Rolls-Royce and Duncan Aviation joined in a signing ceremony to officially recognize Duncan Aviation being named to Rolls-Royce’s network of Authorized Service Centers for its CorporateCare ® customers.

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(L to R) Aaron Hilkemann, Duncan Aviation President, Kimberly Rubush, Rolls-Royce Services Manager, Andrew Robinson, Rolls-Royce Deputy SVP Services—Aerospace, Robert Duncan, Duncan Aviation Chairman Emeritus, Jörn Lindstädt, Rolls-Royce, Head of Aircraft Availability Centre, Business Aviation, Steve Gade, Duncan Aviation VP Marketing & New Business Development, and Tom Burt, Duncan Aviation EVP/COO, BTL Operations. 

 

The contract authorizes all of Duncan Aviation’s MRO (maintenance, repair, and overhaul) facilities in Battle Creek, MI, Lincoln, NE, and Provo, UT, and 14 Engine Rapid Response locations to service AE 3007A, BR710 A1/C4/A2, as well as, Tay 611-8/8C engines.

For several years, Duncan Aviation has been supporting Rolls-Royce powered aircraft around the country with line maintenance so many of our technicians are already factory trained for line maintenance and borescope inspection. Beginning the first quarter of 2017, Duncan Aviation will begin providing warranty claim processing and on-site parts, along with in-house engine maintenance on-site parts and warranty claim processing for all Gulfstream G500/G550, G400/G450, G300/G350, Bombardier Global Express and Global 5000/6000, Embraer Legacy 600, and 650 operators enrolled on Rolls-Royce Corporatecare.

“This is a huge benefit to our customers who already rely upon us for airframe maintenance and inspection,” says Duncan Aviation Airframe Service Sales Rep Brad Lennemann. “Now they can rely upon us to manage all of their warranty maintenance, airframe and engine.”

If you are at the 2016 NBAA show in Orlando, Florida, we’d love you to stop by our booth (#3126) and say hi.

For more Duncan Aviation NBAA announcements, visit www.DuncanAviation.aero/News.

Tags: NBAA

Duncan Aviation and Rockwell Collins Show Off CJ3 Fusion Flight Deck Upgrade at NBAA

Posted by Lori Johnson on Tue, Nov 01, 2016 @ 08:47 AM

At last year’s NBAA Show, Duncan Aviation and Rockwell Collins announced that they would be collaborating on the CJ3 Fusion Flight Deck upgrade. At this year’s NBAA, the launch aircraft was flown to Orlando to display the future of CJ3 flight. Monday evening, the companies hosted a reception at the Orlando Executive Airport for CJ3 operators who have committed to or are considering the upgrade.

IMG_20161031_172437934_HDR.jpgThe new flight deck provides operators with an ADS-B mandate solution while enhancing their ownership and flying experience. The Pro Line Fusion upgrade replaces the factory-installed portrait displays with larger 14.1-inch landscape touchscreen primary flight displays. The new system includes intuitive, touch-interactive maps, and easy-to-use icons, giving the pilot the ability to control items on the screen through touch.  Also, it eliminates the need for Flight Management System (FMS) control display units originally installed in the pedestal.

According to the test pilots, who were available to answer questions Monday evening, the aircraft is a joy to fly. 

The Pro Line Fusion flight deck upgrade has been met with much enthusiasm from CJ3 operators and the early adopters who have committed to the technology and will soon be scheduling their upgrades.

“The collaboration, effort and professionalism shown between the Rockwell Collins and Duncan Aviation teams have been impressive and are the reasons the program has successfully reached this point,” says Steve Gade, Duncan Aviation’s Vice President of Business Development, Aircraft Sales and Marketing. “Certification will be complete in a few months and we are excited to begin transforming the CJ3 fleet with this exceptional avionics option.”

To learn more about the upgrade, visit www.DuncanAviation.aero/cj3prolinefusion

To see interior and paint options for the CJ3, visit www.DuncanAviation.Aero/cj3prolinefusioninteriors

 

Tags: Avionics Installation, NBAA

It's A Wrap! NBAA 2015

Posted by Diane Heiserman on Fri, Nov 20, 2015 @ 12:41 PM

Over the last three days 1,100 exhibitors and more than 27,000 attendees walked the floors of the 2015 NBAA Business Aviation Convention & Exhibition. Hundreds of them, aviation professionals, operators, enthusiasts and students alike, came to Duncan Aviation's brand new booth. 

Here's a pictorial recap of our time at 2015 NBAA.

We Debuted A New Booth!

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We Made Big Announcements!

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Rockwell Collins and Duncan Aviation unveil Pro Line Fusion® flight deck upgrade for Citation CJ3

We Supported the Future of the Bizav Industry

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We Collaborated with Partners

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We Talked With Customers

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A Lot of Customers!

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Robert Duncan Stopped By

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And We Had A Lot of Fun!

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We hope you did too. See you next year!

Tags: Conventions & Exhibitions, NBAA

Top Three NextGen Questions Heard During the First Day of NBAA 2015

Posted by Melissa Raddatz on Wed, Nov 18, 2015 @ 02:07 PM

Melissa-R2.gifBy now, almost all business aircraft operators are somewhat familiar with the upcoming NextGen mandates and understand the need to plan for them in conjunction with their next major maintenance event. But after talking with operators during the first day of the National Business Aviation Association’s annual convention in Las Vegas, it is safe to say operators still have questions.

The top three questions operators are asking at the show are:

  1. Does my aircraft have a solution?
  2. How much will it cost?
  3. What is the downtime going to be?

Certifying these new mandate solutions is a complicated process that requires collaboration between the equipment manufacturers, engineering teams, avionics installation experts and launch customers. The path to certification can be time-consuming and many solutions are being developed and announced weekly in the changing NextGen landscape.

Even when a solution does currently exist for an aircraft, there might be a more integrated and flexible one on the horizon that would be a better choice for an operator. Navigating these choices is difficult, which is why Duncan Aviation has allowed several of our avionics experts to really become immersed in the NextGen world. And in an effort to educate the industry, four of us are here at the NBAA convention to help operators as they research the solution that will be best for them and their aircraft long-term.

Stop by anytime to meet us.  Or take advantage of our NextGen Expert Hours and ask your most pressing questions to our full attending contingent of avionics gurus.

NextGen Expert Hours

9-11 a.m. Wednesday

9-11 am Thursday

Tags: NBAA, NextGen

See Duncan Aviation’s 2,253 Team Members at NBAA 2015

Posted by Lori Johnson on Mon, Nov 16, 2015 @ 01:00 PM

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Duncan Aviation believes strongly in developing business aviation by heavily investing in its people and facilities. So it should be no surprise that the company’s new booth (#N4910) for the 2015 National Business Aviation Association’s (NBAA) annual convention and exhibition Nov. 17-19 in Las Vegas will highlight every single one of the company’s 2,253 aviation experts.

The convention has long been an event where Duncan Aviation representatives catch up with longtime customers, vendors and business partners as well as begin developing relationships with new prospects. And every one of Duncan Aviation’s team members has developed great relationships, contacts and friendships with others throughout business aviation.

Realistically, of course, we cannot send everyone to the show. But we can make sure they are present in some form. That is why our booth once again highlights each and every team member’s photo scrolling through our booth display.

Stop by booth #N4910 and catch a glimpse of all of your Duncan Aviation contacts. While you’re at it, talk to the team members there who will be telling attendees how Duncan Aviation provides every support service a business aircraft operator needs today.

 

Tags: NBAA

Need NextGen Answers?Stop by NBAA Booth #N4910

Posted by Kate Dolan on Thu, Nov 12, 2015 @ 10:00 AM

The industry is buzzing with questions about the upcoming mandates for NextGen, namely for ADS-B and FANS 1A. Duncan Aviation NextGen experts attending the NBAA convention in Las Vegas are prepared to answer those questions.


After hosting free NextGen seminars throughout 2015, Duncan Aviation avionics representatives know the questions operators are asking and have immersed themselves in the developing world of NextGen avionics so they are able to answer those questions.

These experts include the following:

Chris Christianson. Christianson is an avionics tech rep with Duncan Aviation who has been with the company more than 16 years. He has nose-to-tail knowledge of every avionics system installed and retrofited for today’s business jets from the analog systems of the Cessna 550 to the large, digital and fully integrated systems of the Falcon 7X, the Gulfstream G-450/550 and Global Express. His experience has involved every facet of avionics installation projects from STC development to standard field approval type installations/modifications with deep levels of integration.

Mark Francetic. Francetic is Duncan Aviation’s avionics regional sales manager and a Duncan Aviation team member for nearly 20 years. He has an associate’s degree in avionics and holds an A&P license. He has been educating operators about NextGen initiatives for two years at more than 20 different venues, is a member of the Honeywell and Bendix King Dealer Advisory Boards and has helped Duncan Aviation develop business plans for AML STCs on ADS-B and FANS/1A retrofit systems on multiple aircraft.

Dennis Kruse. Kruse is an avionics sales representative who has been with Duncan Aviation for 10 years. He spent eight years installing various avionics systems for Duncan Aviation and also worked as an avionics technician in the U.S. Marine Corps.

 


Melissa Raddatz. Raddatz is an avionics sales representative who has been with Duncan Aviation since 2011. She has an associtate’s degree in Aircraft Electonics, an A&P license, and a bachelor’s degree in Communication and Aviation Management. She has nearly three years of experience installing multiple avionics systems and has received formal training on the Falcon 50 and Falcon 50EX, Challenger 300, Troubleshooting and the Primus EPIC EASyII Line Maintenance. She has developed service guides for the Falcons on the mandates. In addition, she has attended several Dealer Advisory Boards for Rockwell Collins and Garmin.

Stop by anytime to meet these NextGen experts. Or take advantage of our Expert Hours and ask your most pressing questions to any of our full attending contingent of avionics gurus.

NextGen Expert Hours

1-3 p.m. Tuesday
9-11 a.m. Wednesday
9-11 am Thursday

For the most current information on the NextGen mandates, visit Duncan Aviation NextGen Resource

Tags: ADS-B, NBAA, NextGen

Duncan Aviation and Aviation Alphabet Associations: NBAA

Posted by Diane Heiserman on Tue, Jul 21, 2015 @ 08:00 AM

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In 1966, NBAA was the first industry association Duncan Aviation joined. Our first NBAA booth was a purple foam structure in a 20 x 20 space, where 10 team members greeted attendees and explained who Duncan Aviation was.

That was just the beginning.


For nearly 49 years, Duncan Aviation has participated in the annual NBAA Convention and Exhibition. No longer relatively unknown, we are one of the first places to stop for many convention attendees. But our participation and influence at NBAA goes well beyond the convention hall.

For a total of 21 years, Duncan Aviation has maintained a presence on the NBAA Associate Member Advisory Council (AMAC), beginning with Robert Duncan in 1983. As members, he, Duncan Aviation Chairman Todd Duncan and President Aaron Hilkemann contributed to council discussions and activities to identify and improve communications among membership segments. Each has served or is currently serving in a leadership position. Aaron also served a two-year term as council chairman. In these roles, each became associate member advisors to the NBAA board.

Jeannine Falter, vice president of business development, is a five-year member of the NBAA Corporate Aviation Management Committee (CAMC), which provides programs and tools to help aviation managers meet business objectives.

She served two years as co-chair of the committee's annual NBAA Leadership Conference. This leadership conference is the only industry event of its kind, where business aviation managers and executives gather to focus on sharpening leadership and professional skills, networking and sharing ideas.

"The NBAA Leadership Conference is a great opportunity for industry leaders to be exposed to ideas and thought-leaders that they otherwise may not have access to," says Jeannine.Robert-quote

She was also a current member of the NBAA Maintenance Management Committee, whose purpose is to address the high-level, strategic issues pertinent to maintenance operations. This group is currently working on a long-term project to align the professional standing of aviation technicians with current and future technology by updating the level of education, training and expertise.

To find out more about our long histories with other industry alphabet associations, read the Spring 2015 Duncan Debrief.

In The Trenches

Business aviation association governing boards work to benefit our industry as a whole, bringing about long-term changes and future growth. But oftentimes, it’s in the trenches of the subcommittees and regional events where the day-to-day issues that impact business aviation are addressed. Many of Duncan Aviation’s tech reps, department leaders, regional managers and sales representatives meet many times a year in these industry subcommittees.

NBAA Subcommittees

Dave Schiver, Learjet tech rep

Learjet, 2009-present

Mark Goertzen, Falcon tech rep

Dassault Falcon Jet, 2007-present

Justin Merkling, Manager—engine services

CES 500 Series, 2009-2011

Jon Dodson, Engine services sales rep

Honeywell B&GA, 2013-present

Chuck Zahnow, Citation tech rep

CES 500 Series, 2011-present

 

CES 600/700 Series, 2011-present

NBAA Regional Managers

Bill Otte, East Central

GSLBAA

Greater St Louis

 

COPAMA    

Central Ohio Professional Aviation Association

Tim Lockerby, Great Lakes / Northeast     

CABAA

Chicago Area Business Aviation Association

 

WMBAA

Western Michigan Business Aviation Association

 

WBAA

Wisconsin Business Aviation Association

Alan Huggett, Northwest

UBAA

Utah Business Aircraft Association

Lee Bowes, Southwest

AZBAA

Arizona Business Aviation Association

Rick Randall, South Central

SABAA

San Antonio Business Aviation Association

 

NTBAA

North Texas Business Aviation Association

Skip Laney, Central

KCBAA

Kansas City Business Aviation Association

 

MBAA

Minnesota Business Aviation Association

 

NeBAA

Nebraska Business Aviation Association

 

CABA

Colorado Aviation Business Association

Tags: Conventions & Exhibitions, NBAA

Robert Duncan is a “Game Changer” at NBAA Leadership Conference

Posted by Diane Heiserman on Thu, Mar 12, 2015 @ 04:10 PM

Robert-at-NBAA"Years ago, I told our employees that not only do we want to be the best company in business aviation …but we wanted to be one of the best companies in all of business.” –Robert Duncan

At the recent NBAA Leadership Conference held in Dallas, TX, Robert Duncan, Duncan Aviation’s Chairman Emeritus, was one of nine featured “game changers” delivering inspirational messages via pre-recorded video.

"There are so many great people and businesses throughout our industry, and this is one way we can recognize and tell their story – and the story of business aviation," said Jeannine Falter, vice president of business development at Duncan Aviation and a co-chair of the conference, which is planned by NBAA's Corporate Aviation Management Committee.

View Robert’s video message below.

 

Tags: Announcements, Videos, NBAA

Day 3: Duncan Aviation at NBAA—Static

Posted by Diane Heiserman on Thu, Oct 23, 2014 @ 11:42 AM

It is day three of NBAA! Have you been to Static?

Take a trip to the Orlando Executive Airport and drop by NARA static display–220 and check out this Embraer Legacy 600. It has been completely refurbished both inside and out with a 96-month inspection and Wi-Fi.

Click on photos to enlarge. 

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Along with its incredible physical transformation, the aircraft boasts a new Aircell GoGo Biz Broadband solution, as well as the Aviator 200 Swift Broadband solution alongside several custom additions, creating an efficient, effective, comfortable business jet.

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We also paired up with Embraer Executive Jet’s PreFlown division to develop a timelapse video showcasing what it takes to inspect and update an Embraer Legacy 600. To watch the video, visit http://www.duncanaviation.aero/videos/embraer_refurbishment/index.php.

 

Tags: Interior Refurbishment, Wi-Fi, Paint Refurbishment, NBAA

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