The Duncan Download Blog: Business Aviation Advice & Observations

First-Time Duncan Aviation Customer Quite Pleased!

Posted by Kate Dolan on Tue, May 30, 2017 @ 08:00 AM

Last fall, Duncan Aviation’s Interior Team in Battle Creek, Michigan, transformed the dated interior of a Challenger that had been used as a charter jet. The new owner, a first-time Duncan Aviation customer, liked the Challenger’s size and flight range and thought the interior configuration would meet his needs with some minor tweaks.

IMG_0074L_Final (Small).jpgScott Fitzgerald, the owner’s representative, called Duncan Aviation’s Completions and Modifications Sales Rep Adam Bruce, and they had a month of conversations that resulted in a quote for a new paint job and partial interior completions.

“I reached out to Duncan Aviation initially for a quote on paint and interior based on their reputation as one of the top paint shops in the industry,” says Scott.

With preliminary quotes in hand, Duncan Aviation Multimedia Illustrator Ken Reita and Adam flew to Miami, Florida, for a personal visit to show the customer design options. After seeing the designs, the customer opted for an interior makeover.

“Once we decided to completely renovate the interior, it was helpful to have Duncan Aviation’s team fly to Miami with suitcases of materials to choose from. The result of this early collaboration is a truly unique, custom airplane,” says Scott. 

Although Duncan Aviation team members take pleasure in all of our varied projects, because of the level of customization here, everyone--from the sales team to the designers, and the Interior and Fabrications teams to the Paint Shop--truly enjoyed working on this distinctive aircraft refurbishment.

“The Duncan Aviation team was a pleasure to work with from start to finish,” says Scott. “They were very accommodating and willing to adapt to our changes throughout the term of the project.”

For more details about this project, read the Spring 2017 Duncan Debrief.

READ NOW Spring 2017 Duncan Debrief Magazine

Tags: Interior Refurbishment


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