The Duncan Download Blog: Business Aviation Advice & Observations

Consequences of Vague Instructions: Sending Aircraft Units for Repair

Posted by Diane Heiserman on Fri, Feb 07, 2014 @ 01:51 PM

Submitted by Jerry Cable, accessories tech rep

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Avoiding vague or incomplete instructions when sending in aircraft units in for repair and overhaul will save you hours of troubleshooting time and unnecessary expense.

Here. Fix This. 

This reminder may sound obvious, but it is amazing how many accessory units are sent into Duncan Aviation with no explanation or only very little instruction. Within the last year we’ve had a starter generator show up with no paperwork. Is it here for the 2,000 hour overhaul or 1,050 bearing change? What about the actuator with a note that simply said “repair.” Repair what? What is the squawk? When does it occur? 

When this happens we run a function test and hope the results identify the issue. However, this isn’t always a guarantee. Not all squawks can be duplicated on the bench. And many times the problem is related to other aspects of the flight or external conditions and may only fail on the bench when these conditions can be recreated. Taking note of the conditions when the component or system fails, is essential to the effective and timely resolution of the problem.

When removing any units from your aircraft, whether it’s an accessory, avionics, instrument, etc., that is to be sent in for repair or overhaul, always identify the squawk or inspection that needs attention. Having the right information about the circumstances surrounding a squawk can save your tech rep many hours of troubleshooting time and yourself a considerable amount of money.

Duncan Aviation provides accessory unit repairs and overhauls for most popular business aviation airframes. All accessory test equipment is calibrated using NIST certificate traceability. This includes three stab actuator test stands and several sets of test equipment unique to Duncan Aviation.

Jerry Cable is an Accessories Tech Rep located at Duncan Aviation’s Lincoln, Nebr., facility. He is a landing gear and accessory components and systems specialist. His aviation career began in 1991.

Tags: Parts & Accessories, Avionics & Instruments, Aircraft Parts, Troubleshooting


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